Connection Help

Is my DNS leaking?
What is a DNS leak and why should I care? When using an anonymity or privacy service, it is extremely important that all traffic originating from your c...
Sat, 18 Aug, 2018 at 1:09 PM
What's my IP address location?
You can check your current IP address and it's location by visiting one of many IP checking websites, i.e.: https://myip.expert
Sat, 18 Aug, 2018 at 1:10 PM
VPN does not connect
There may be different reasons why your VPN does not connect. While our aim is to have a simple and robust solution, hence providing our customers with easy...
Sat, 18 Aug, 2018 at 1:10 PM
VPN connection suddenly dropped
There may be different reasons why your VPN suddenly dropped. While our aim is to have a simple and robust solution, hence providing our customers with easy...
Sat, 18 Aug, 2018 at 1:10 PM
Can't access intranet, printer, or shared folders on local area network (LAN)
There may be different reasons why I can't access hosts on my LAN. While our aim is to have a simple and robust solution, hence providing our customers...
Sat, 18 Aug, 2018 at 1:10 PM
What's Kill Switch?
What is it? A Internet Kill Switch is a critical piece of our VPN security solution. This simple feature will make sure that your true IP address is nev...
Sat, 18 Aug, 2018 at 1:21 PM
Unable to send email when connected to VPN
Due to recent increase in SPAM related cases, our network does not allow sending email using the standard SMTP (both TLS and without TLS port 25. This preve...
Sat, 18 Aug, 2018 at 1:32 PM